Quality Culture

Our stoic dedication to quality products and customer care has inspired a regional drive in attaining the ISO 9001:2008 certification, and now all our sites are certified with the international quality standard.
 
The systematic approach to quality management supports our philosophy of the relentless pursuit of perfection, in consistently achieving beyond the standards and regulations required by industry practices and government legislation.
 
Stringent procedures cover all process stages from engineering, manufacturing, procurement, installation, commissioning and after sales service to achieve consistency in customer satisfaction. We insist on the highest quality and added value at every stage of our value chain, and refine our processes to aim for continual improvement and the assurance of conformity to our customers.
 
Our quality assurance starts from the verification of customer requirements and selection of raw materials, and goes right through conceptual and design stages, selection of suppliers, manufacturing and installation and after sales service.
 
At MHE-Demag, human resource development is a predominant component of a quality culture, with dedicated training centres set up where staff and customers receive training by overseas and in-house experts in quality maintenance on all material handling systems.